Cookie Policy

This Cookie Policy explains how Playtana Casino uses cookies and similar technologies on our website (the “Site”). It also explains your choices, how to manage cookie preferences, and how cookies may affect your experience.

This policy should be read together with our Privacy Policy, which provides additional details about how we collect, use, and protect personal information.

What cookies are (and why they matter)

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help websites remember information about your visit, such as login status, settings, and how you interact with pages.

Some cookies are set by Playtana Casino (“first-party cookies”). Others are set by third parties whose tools or services are used on the Site (“third-party cookies”).

How we use cookies to power your experience

We use cookies and similar technologies to:

• Keep the Site running properly, including secure navigation and access to account areas
• Protect the Site and users by detecting suspicious activity and reducing fraud risk
• Remember preferences (like language or certain display settings)
• Measure Site performance and improve load times, stability, and usability
• Understand how visitors use the Site so we can improve content and layout
• Support marketing measurement, such as identifying which campaigns bring users to the Site (where permitted by law and based on your choices)

The cookie types you may see on our Site

Cookies used on the Site typically fall into the categories below. Not every cookie will be used at all times, and the cookies you receive can vary depending on your device, browser, region, and the pages you visit.

Essential cookies - required for core operations

Essential cookies are necessary for the Site to function and cannot be switched off in many systems. They’re used for things like:

• Security controls and request validation
• Session management (keeping you logged in while you move between pages)
• Preventing malicious activity and protecting accounts
• Ensuring forms and key features work correctly

If you block essential cookies, parts of the Site may not work, and some services may not be available.

Functional cookies - remember your settings

Functional cookies help the Site remember choices you make to deliver a more consistent experience, such as:

• Saving certain preferences so you don’t need to re-enter them repeatedly
• Supporting convenience features that make navigation smoother

Disabling these cookies may mean the Site forgets your preferences between visits.

Performance and analytics cookies - improve speed and usability

These cookies collect information about how visitors use the Site, such as which pages are visited most often, how users move around, and whether errors occur. This data is used to improve performance and user experience.

We generally use aggregated or statistical insights to help us improve Site design, content placement, and technical reliability.

Marketing cookies - measure campaigns and personalize (where allowed)

Marketing cookies may be used to:

• Measure the effectiveness of advertising or promotional campaigns
• Limit repeated display of the same promotion
• Understand which messages are relevant to users based on site interactions

Where required, marketing cookies are used only after you provide consent through the cookie banner or preference tool (if available in your region). Disabling them may reduce the relevance of promotions you see, but it won’t stop you from using the Site.

Similar technologies we may use

In addition to cookies, we may use related technologies such as:

• Local storage - to store certain site preferences on your device
• Pixels or tags - small code snippets that help measure page events (for example, whether a page loaded or a signup flow was completed)
• SDKs (on mobile experiences, if applicable) - to support core features and measurement

These technologies serve similar purposes to cookies and are managed through many of the same controls.

Third-party services that may set cookies

Some features on the Site rely on third-party providers. These providers may set cookies or use similar technologies to deliver their services. Examples can include:

• Analytics providers that help us understand Site usage and improve performance
• Security and fraud-prevention services that help protect accounts and transactions
• Payment-related services when you choose to use available payment methods such as MasterCard or Visa
• Customer support tools (for example, chat services) that help you get assistance quickly

Third-party cookies are governed by the third party’s own policies. We recommend reviewing their cookie and privacy information for details on what they collect and how they use it.

Your consent and cookie choices

When you first visit the Site, you may be shown a cookie notice or banner (depending on your location). That notice may allow you to accept all cookies, reject non-essential cookies, or manage preferences by category.

If you previously gave consent, you can usually change your preferences at any time through the cookie settings tool (where available) or by adjusting your browser controls (see below).

Note: Essential cookies are used to provide the Site and its security features. In many cases, they can’t be fully disabled via a consent tool because the Site relies on them to function.

How to manage, disable, or delete cookies

You can control cookies through your browser settings. Most browsers let you:

• See what cookies are stored and delete them
• Block all cookies or block cookies from specific sites
• Block third-party cookies
• Clear cookies automatically when you close the browser

Here’s how cookie controls may impact your experience:

• Blocking essential cookies can prevent login, break account flows, or stop key pages from working.
• Deleting cookies can reset preferences and may sign you out of certain sessions.
• Blocking third-party cookies can reduce the effectiveness of analytics and limit marketing measurement.

Browser instructions vary, but you can typically find these settings under “Privacy,” “Security,” or “Cookies” in your browser’s menu.

Cookie retention - how long cookies stay on your device

Cookies may be:

• Session cookies - deleted when you close your browser
• Persistent cookies - remain for a set period or until you delete them

Retention depends on the cookie’s purpose. We aim to keep cookie lifespans aligned with their function and applicable legal requirements.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the “effective” information by posting the updated version on this page.

If changes are significant, we may provide additional notice where appropriate.

Questions or privacy requests

If you have questions about this Cookie Policy or how cookies are used on Playtana Casino, contact us:

• Email: support@playtanacasino.com

You can also review our main brand page for related site information here: Playtana Casino.